Support
Need help with Neon Ninja Run?
Send us a clear note with your device, iOS version, and what happened. Screenshots or screen recordings help a lot.
support@neonninjarun.comCommon Help Topics
Purchases and restore
Open the Store or Premium Shop and use Restore Purchases. Make sure you are signed into the same Apple ID used for the original purchase.
Ads and rewards
Rewarded ads require a network connection and ad availability. If no ad is ready, wait a moment and try again.
Game Center
Leaderboards and achievements require Game Center to be enabled in iOS Settings.
Gameplay feedback
If a level, enemy, modifier, or reward feels wrong, include the chapter name and the mode you were playing.